FAQs

Frequently Asked Questions.
Here are some common questions our clients have asked over the years.

How Does Tucson Tax Services Work?

What are my refund options?

There are two primary ways to get your refund. Direct deposit or check.
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Do I have to pay upfront?

Nope.  But you will have to pay prior to us sending your completed tax return to the IRS.  We’ll contact you when we’re ready for payment 🙂

How long will it take to get my refund?

E-file with direct deposit is the fastest way to get your federal tax refund, and we E-file 100% of the tax returns we prepare. The IRS states that 9 out of 10 e-filed tax returns with direct deposit will be processed within 21 days of IRS e-file acceptance.  Sorry we can’t be more specific, but we are dealing with the government.  A lot depends on the complexity of your return and how fast IRS processes it.

Is my personal information secure?

As a veteran-owned company we have decades of experience working under several different departments of government and have adopted some of their “best practices” when it come to information security or INFOSEC.  Ensuring the security of your most personal information is the foundation of this company.  We have collaborated with the best minds in information security to keep your uploaded documents and other submission information secured with some of the most advanced security measures available today.  We even limit our own employee’s access to your information down to a “need to know” basis.  We want your experience with us to not only be fast and hassle-free, but safe and secure as well.

Don't Be Shy!

If we didn't answer all of your questions, feel free to drop us a line anytime.